OTA Cancellation & Substitution Policy
This policy applies to all in-person, hybrid, and online education and event programs hosted by the Ohio Township Association (OTA), including but not limited to webinars, seminars, workshops, and conferences. If you need to cancel or substitute, please do so as soon as possible.
This policy applies to all in-person, hybrid, and online education and event programs hosted by the Ohio Township Association (OTA), including but not limited to webinars, seminars, workshops, and conferences. If you need to cancel or substitute, please do so as soon as possible.
WINTER CONFERENCE
Cancellation Policy
Cancellations made prior to the registration cutoff date will receive a full refund. No refund will be given after that date.
Substitution Policy
The OTA may accept substitution requests up to 15 days prior to the OTA Winter Conference. If you need to make a substitution, please do so as soon as possible. When making a substitution request, please provide the following information:
- Name of Current Registration
- Substitute Full Name
- Substitute Title
- Substitute Township
- Substitute County
- Substitute Email Address
Please note there might be additional costs to sending a substitute. Please see the chart below.
| Current Registration | Substitute | Cost |
| Member | Member | No additional cost |
| Member | Non-Member | Invoiced for the difference in cost |
| Non-Member | Member | Refund for the difference in cost |
| Non-Member | Non-Member | No additional cost |
Trade Show Vendor Cancellation
No refunds will be given if an exhibitor chooses to cancel registration after December 31st.
No Show Policy
No refunds or credits will be given for registrants or vendors who do not attend an event without prior notification as per the terms above.
Health and Safety Protocols
Should the conference be affected by local, state, or federal health advisories or restrictions, the OTA may transition to a virtual format. Registrants will be notified of this change and may be given the opportunity to attend virtually.
IN-PERSON EVENTS
Zoning, OTAN, Law Directors
Cancellations made 10 days or more prior to an event will receive a full refund. The OTA may, at its discretion, accept substitution requests. See Winter Conference Substituion Policy for the information that would be required. No refunds will be given, or substitutions made less than 10 days prior to an event.
NATaT/Leadership Academy
No refunds will be given for cancellations made less than 14 days prior to an event. No substitutions will be accepted.
No Show Policy
No refunds or credits will be given for registrants who do not attend an event without prior notification as per the terms above.
Health and Safety Protocols
Should an in-person event be affected by local, state, or federal health advisories or restrictions, the OTA may transition to a virtual format. Registrants will be notified of this change and may be given the opportunity to attend virtually.
ONLINE EVENTS
Webinars, Virtual Conferences
All webinars are non-refundable due to them being recorded and available on the Resource Center for the duration of two years post-release. No substitutions will be accepted.
In case of unforeseen circumstances or technical difficulties, the OTA reserves the right to reschedule or cancel a webinar. In such cases, registered participants will be offered the option to attend the rescheduled webinar or receive a full refund.
CANCELLATION BY THE OTA
The OTA reserves the right to cancel or reschedule any event. Registered participants will be offered a full refund or the opportunity to transfer their registration to a future event. The OTA is not responsible for travel or accommodation costs incurred by participants due to a cancellation.